Tell us about the systems you work with and what tasks they include.

In my practice, I have worked with various systems, including:

• Operating systems (Windows, Linux) for configuring and supporting workstations and servers.
• Monitoring systems (Zabbix, Nagios) for tracking infrastructure status.
• Incident management systems (Jira, ServiceNow) for handling requests and issues.
• Databases (MySQL, PostgreSQL) for diagnostics and optimization.

My tasks included:

• Diagnosing and resolving technical problems of users.
• Configuring and updating software.
• Monitoring systems and responding to incidents.
• Collaborating with other teams to solve complex problems.
• Documenting processes and solutions.

Such experience allows for effectively maintaining the stability and performance of IT infrastructure.