The contract specifies a 98% uptime requirement. What questions does this raise for you?

98% uptime means that the system should be available 98% of the time during the specified period (usually a month or a year). Questions to clarify:

• Over what period is the uptime calculated? (month, year)
• What exactly is considered availability? (e.g., HTTP 200, service response, database access)
• How is downtime measured? Who and with what tools records it?
• What are acceptable reasons for downtime? (scheduled maintenance, force majeure)
• Are there requirements for recovery time after a failure (MTTR)?
• What penalties or compensations are provided for SLA violations?
• What is the system architecture and are there options to improve availability (redundancy, fault tolerance)?

Understanding these details will help assess the feasibility of the requirement and determine the necessary measures to meet it.