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The comment deletion function is not working. What are your actions in this situation?

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Answer from AI

  1. Reproduce the problem: Step through the comment deletion scenario to confirm the bug and understand its context (page, comment type, user, etc.).
  2. Localization: Try deleting comments in different browsers, on different devices, with different user roles. Check whether the error occurs consistently or only under certain conditions.
  3. Log collection: Open browser developer tools (DevTools), check the console for errors (JavaScript, network requests). Request server logs (if accessible) for backend error analysis.
  4. API/network study: In DevTools, go to the Network tab: observe the delete comment request (URL, method, parameters), response status (expect 2xx), response body (if there is an error message).
  5. Code review (if accessible): Find the code responsible for deleting comments. Study the logic, check function calls, database interactions, error handling.
  6. Database check: Ensure the comment exists before attempting deletion. (If the error is at the backend level).
  7. Related information search: Check the bug tracker for similar or related bugs. Review the change history in the code, as the issue may have appeared after recent updates.
  8. Bug report compilation: Describe reproduction steps, expected and actual results, testing environment (browser, OS, app version), attach screenshots, console logs, and network requests/responses.
  9. Communication: Create a bug report in the tracker with detailed description for developers. If questions arise or additional information is needed, contact the development team or testers.
The comment deletion function is not working. What… - sobes.tech