What is not allowed in a problematic interview?

In a problematic interview, you should not:

• Impose your assumptions or solutions — the interviewer should listen and understand the user's problems, not offer ready-made solutions.
• Ask leading questions that may steer towards a desired answer rather than honest problem description.
• Ignore the user's emotions and context — it is important to listen carefully and record details.
• Rush to conclusions or generalizations without sufficient data.
• Interrupt the interviewee and not allow them to fully express the problem.

The main goal is to understand the real pains and needs of the user, to build product solutions based on them.