What is Herzberg's theory?

Herzberg's theory, or the two-factor theory of motivation, divides factors affecting job satisfaction into two groups:

1. Hygienic factors — related to working conditions, salary, relationships with colleagues and management. Their absence causes dissatisfaction, but their presence does not guarantee motivation.

2. Motivational factors — related to the content of the work: recognition, responsibility, opportunities for growth and development. They contribute to increased motivation and satisfaction.

For team management, it is important not only to eliminate problems with hygienic factors but also to create conditions for motivation through interesting work and development.