Conflict between a developer and a tester. What do you do?

In case of conflict between a developer and a tester, it is important to act as a mediator and establish a constructive dialogue.

1. Listen to both sides — understand the essence of the disagreements and the reasons for the conflict.
2. Clarify the facts — check if there are objective data (logs, bug reports, requirements).
3. Focus on the goal — remind that the common task is the quality of the product.
4. Seek a compromise — propose jointly defining priorities and solutions.
5. Document agreements — to avoid repeated misunderstandings.

For example, if a developer considers a bug insignificant, and a tester insists on fixing it, a joint discussion with the participation of the product manager can be held to assess the impact on the user and make a decision.

The main thing is to maintain respect and professionalism so that the conflict does not turn into a personal confrontation.