How is the requirements gathering organized and how is interaction with a large number of customers in a government structure managed? Who exactly will be the stakeholders?

In a government structure, requirements gathering is organized through multi-level interactions with various stakeholders:

• Clients (representatives of government agencies responsible for business processes).
• Users (end employees who will work with the system).
• Technical specialists (IT department, administrators).
• Management and regulatory bodies.

The process includes:

• Conducting interviews and working meetings with each stakeholder.
• Collecting and analyzing documents, regulations, and normative acts.
• Organizing workshops to agree on requirements.
• Continuous communication and clarification through prototypes and demos.

It is important to consider bureaucratic procedures and approvals, as well as to document all changes for transparency and control.