You entered your login and password, click 'Login', and there's an error. How do you diagnose and pass it to the developer?

To diagnose an error when entering login and password and to pass information to the developer, it is necessary to collect as much detailed data as possible:

1. Reproduction steps: clearly describe what actions were performed — what data was entered, which buttons were pressed.

2. Error message: copy or take a screenshot of the error message.

3. Browser logs: open developer tools (F12), go to the Console and Network tabs, repeat the login attempt, and save the logs or take screenshots.

4. Server response: in the Network tab, find the authorization request, check the response status, response body (e.g., JSON with error).

5. Application version and environment: specify the browser, OS, application version, URL.

6. Behavior: describe whether the error occurs always or periodically, whether there are workarounds.

Example of passing information to the developer:

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Description: When entering the correct login and password and clicking "Login," an error "Invalid login or password" appears.

Steps:

1. Open the login page.
2. Enter login user@example.com.
3. Enter password Password123.
4. Click the "Login" button.

Expected result: successful login.

Actual result: error "Invalid login or password."

Logs:

• No JavaScript errors in the browser console.
• In Network, the POST /api/login request returns 401 with body:

{"error": "Invalid credentials"}

Environment: Chrome 114, Windows 10, application version 1.2.3.

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Such a detailed report will help the developer understand and fix the problem faster.