In what tasks have you used AI agents?

AI agents were used in automation and decision support tasks, for example:

• Automating customer requests and inquiries using chatbots that can hold conversations and perform actions.
• An intelligent assistant for analyzing large volumes of data and generating recommendations.
• Automating routine tasks such as scheduling, system monitoring, and notifications.

Example: In a project supporting customers, an AI agent analyzed incoming messages, classified them by type, and automatically suggested solutions or redirected them to the appropriate specialist, significantly speeding up processing and improving service quality.