About the vacancy
Bithumb is hiring an onsite Customer Center Operations Manager in Seoul to manage customer center operations systems, metrics, administrative work, and customer experience improvements.
Responsibilities
Manage customer center operations systems, metrics, and administrative work.
Improve customer experience.
Handle contracts, account management, reporting, data management, customer support, permission management, and operations metrics.
Work Location
Onsite at 서울 강남구 테헤란로 124 삼원타워 빗썸 본사.