Is the incident resolved, the service restored — is that all or is there something else to do?

Incident resolution and service recovery are only part of the process. Afterwards, it is essential to conduct a post-incident analysis (Postmortem) to understand the causes of the failure, identify weaknesses, and develop measures to prevent recurrence. It is important to document the incident's course, team actions, response and recovery times, and to update processes and tools if necessary. This approach helps improve system reliability and enhances response to future incidents.