How many total years of experience do you have as a systems analyst? Briefly tell about projects and key tasks.

System analyst experience — about 3 years.

Projects:

• Development of a CRM system for the sales department: requirements gathering, business process modeling, preparation of technical specifications.
• Implementation of an ERP system in manufacturing: analysis of current processes, identification of bottlenecks, coordination of changes with the customer.

Key tasks:

• Interacting with customers and users to gather and clarify requirements.
• Creating and maintaining documentation (requirements, specifications, diagrams).
• Analyzing business processes and proposing improvements.
• Coordinating work between developers and customers.
• Participating in testing and acceptance of solutions.