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What to do if the contract cancellation also fails (error 500)?
sobes.tech AI
Answer from AI
A 500 error when canceling a contract indicates an internal server problem. In such a situation, you should:
- Check the server logs to understand the cause of the error — it could be an exception in the code or a database issue.
- Ensure that all related cancellation operations are handled correctly (e.g., transactions, related records).
- Try to cancel the contract through alternative interfaces (API, admin panel) for diagnostics.
- If the error persists, temporarily block the cancellation feature to prevent data inconsistency.
- Report to the developers with a detailed description of the error and steps to reproduce.
Quick response and analysis are crucial to identify the cause of the error and prevent data loss or business process failures.