Provide examples of two questions: the first — which must be solved in writing, the second — which can be solved orally.

Question that must be addressed via email:

• Request for changes in requirements or functionality that require documented confirmation and approval. For example, "Please confirm the change in API specifications according to the new client requirements."

Question that can be resolved verbally:

• Clarification of task details or discussion of current issues that do not require formal confirmation. For example, "Can we quickly discuss how to implement this module?" or "Do you have time for a short project meeting?".