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Situation: an accountant in ZUP changed data in a closed period (no restriction date was set), and during synchronization with ERP/Accounting, entries in the closed period were overwritten. How to solve this problem?

sobes.tech AI

Answer from AI

If an accountant has changed data in a closed period in ZUP, and during synchronization with ERP/Accounting, the entries in this period were overwritten, the following steps can be taken to resolve the issue:

  1. Data recovery:

    • Use database backups or transaction logs to roll back changes in the closed period.
    • If backups are not available, try to manually restore data from primary documents or reports.
  2. Access control settings:

    • Implement restrictions on changing data in closed periods, such as setting a date limit for uploads or record locking.
    • Configure user rights so that an accountant cannot modify data in closed periods.
  3. Synchronization process:

    • Add logic that prevents overwriting data in closed periods during synchronization.
    • Implement date and document status checks before updating entries.
  4. Documentation and training:

    • Explain to users the importance of following rules when working with closed periods.
    • Introduce procedures for control and audit of changes.

Thus, the main goal is to prevent data modification in closed periods, ensure correct synchronization, and have the ability to restore data in case of errors.