How do you behave if you realize that a client's request is harmful or does not solve the problem?

If I understand that a customer's request is harmful or does not solve the problem, I first try to understand their motivation and business goals more deeply. Often, the problem lies not in the request itself, but in a misunderstanding of the task. I discuss potential risks and consequences of implementing the request with the customer, and suggest alternative solutions that better align with the goals.

If the customer insists, I document the potential negative effects and warn about them to minimize risks. It is important to maintain a constructive dialogue and help the customer see more effective solutions.