A developer closed a bug saying it is not reproducible, but you see it 100% of the time. How to act?
sobes.tech AI
Answer from AI
In such a situation, it is important to act constructively and systematically:
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Confirm reproduction: Offer the developer to reproduce the bug together in their environment, showing specific steps, data, and environment where the bug manifests.
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Gather additional data: Take screenshots, videos, logs, state dumps to demonstrate the problem as clearly as possible.
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Automate testing: Write an automated test that reproduces the bug to eliminate human factors.
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Check the environment: Ensure that the developer and tester have matching versions of software, configurations, data, and testing conditions.
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Discuss with the team: If the problem persists, raise the issue in a team meeting or with the team lead to find a common solution.
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Document: Record all steps and results to avoid misunderstandings.
This approach helps to avoid conflict and jointly find the cause and fix the bug.