What are the main rules and procedures for reporting and tracking defects in your current company?

The main rules and procedures for reporting and tracking defects in a company typically include the following steps:

1. Defect Registration:

   • Description of the problem with maximum detail (reproduction steps, expected and actual results).
   • Attaching screenshots, logs, or videos if possible.
   • Indicating the priority and severity of the defect.

2. Classification:

   • Determining the type of defect (functional, UI, performance, etc.).
   • Assigning a responsible developer or team.

3. Tracking:

   • Using a task management system (Jira, Redmine, Bugzilla, etc.) to monitor the defect status.
   • Updating the status as work progresses (Open, In Progress, Fixed, Reopened, Closed).

4. Verification:

   • After fixing the defect, the tester verifies the fix.
   • If the verification is successful, the defect is closed.

5. Analysis:

   • Regular analysis of defects to identify systemic issues and improve quality.

Each company may have its nuances, but transparency, accurate description, and timely status updates are crucial.