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What are the reasons for changing the Severity and Priority statuses during the testing process?

sobes.tech AI

Answer from AI

Changes in the statuses of Severity and Priority of a defect during testing can occur for several reasons:

  1. Change in understanding the impact of the defect on the product: Initially, the impact may have been underestimated (for example, it was considered a UI issue, but it turned out to affect critical business logic) or overestimated.
  2. Change in business requirements or priorities: If the defect affects functionality that has become more or less important for the business, its priority may be adjusted.
  3. Discovery of a workaround: If a simple way to bypass the defect is found without significant loss to the user, its Priority may be lowered. Severity usually remains the same, as the workaround does not eliminate the problem itself.
  4. Dependence on other defects: Fixing one defect may worsen or neutralize the impact of another, which may require a revision of their statuses.
  5. Change in the number of affected users: If a defect that seemed insignificant is found in a large number of users, its Priority may be increased.
  6. Incorrect initial assessment: The tester may have mistakenly determined Severity or Priority due to insufficient understanding of the context, functionality, or business processes.
  7. Change in development/testing stage: At different stages (for example, unit testing, integration, system, acceptance), the impact of the same defect may be perceived differently.
  8. Team or manager decision: The final decision on Severity and Priority is often made collectively with the participation of the team lead, project manager, or Product Owner, especially for controversial cases.
  9. Discovery of new usage scenarios affected by the defect: If the defect manifests in more scenarios than initially assumed, its Severity or Priority may be increased.

Status changes should always be justified and documented in the defect tracking system.