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After the call, the developer still cannot reproduce the bug. What to do?
sobes.tech AI
Answer from AI
If the bug is not reproducible after a call, it is worth:
- Clarify in detail with the developer the conditions and steps for reproduction, as something might have been missed.
- Request screenshots, videos, logs, environment, and software versions from the tester or the person who discovered the bug.
- Try to reproduce the bug in an environment as close as possible and with the same data.
- If the bug is intermittent, try to identify patterns: load, time, sequence of actions.
- Use logging and tracing tools to catch the error at the moment it occurs.
- If necessary, ask the tester to record steps on video or make a detailed report.
It is important to maintain communication and document all reproduction attempts to avoid losing information and to help the developer understand the problem.