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After the call, the developer still cannot reproduce the bug. What to do?

sobes.tech AI

Answer from AI

If the bug is not reproducible after a call, it is worth:

  1. Clarify in detail with the developer the conditions and steps for reproduction, as something might have been missed.
  2. Request screenshots, videos, logs, environment, and software versions from the tester or the person who discovered the bug.
  3. Try to reproduce the bug in an environment as close as possible and with the same data.
  4. If the bug is intermittent, try to identify patterns: load, time, sequence of actions.
  5. Use logging and tracing tools to catch the error at the moment it occurs.
  6. If necessary, ask the tester to record steps on video or make a detailed report.

It is important to maintain communication and document all reproduction attempts to avoid losing information and to help the developer understand the problem.

After the call, the developer still cannot reproduce… - sobes.tech