How do you approach resolving conflicts between colleagues in a team?.

When resolving conflict situations within a team, I try to act as follows:

• First, I listen to both sides to understand the essence of the conflict and each person's point of view.
• I remain neutral and do not take sides to avoid worsening the situation.
• I help colleagues find common goals and interests that unite them.
• I suggest discussing possible solutions and compromises together.
• If necessary, I involve a manager or HR for objective mediation.

This approach helps reduce tension, improve communication, and maintain a positive working atmosphere in the team.