Как PM реагирует на критический баг в продакшене?

When a critical bug is found in production, the PM should act quickly and systematically:

1. Notify the team — inform developers, QA, and technical support to assess and fix the issue.
2. Prioritization — work with the team to determine the urgency of the fix and possible workarounds for users.
3. Communication with stakeholders — inform management, clients, and users about the problem and plans for its resolution.
4. Monitoring the solution — oversee the process of fixing, testing, and deploying the patch.
5. Root cause analysis — after fixing the bug, conduct a retrospective to understand the causes and prevent recurrence.

Transparency and promptness are crucial to minimize damage and maintain user trust.