Is it correct to say that you, together with the CPO or CEO, generated the idea of creating an internal service desk and additional services within Pyrus, and you worked on developing this idea?

Yes, as part of the product development work together with the CPO and CEO, we initiated the idea of creating an internal service desk within Pyrus and additional services. My role involved detailed development of the concept, analyzing user needs, forming requirements, and planning the implementation stages. This included market research, gathering feedback from clients, and coordinating with the technical team to assess technical feasibility and prioritize tasks.