How was service support in production carried out? Who monitored the operation?

The production support of services was carried out through a monitoring and alerting system that tracked key metrics (load, response time, errors).

The DevOps team and support engineers monitored the services and received notifications in case of critical incidents.

Logging and tracing tools were used for quick response, allowing for prompt identification and resolution of issues.

Regular checks of service status and updates were also conducted to maintain stability and security.