What is SaaS (Software as a Service)?

SaaS (Software as a Service) is a software distribution model where the provider develops, maintains, and operates the application, making it accessible to users via the internet on a subscription basis.

Key characteristics:

• Access via the internet: Users access the software through a web browser or mobile app without the need for local installation.
• Subscription model: Payment is made regularly (monthly or annually) rather than a one-time license purchase.
• Centralized management: The provider handles server maintenance, software updates, database management, and security.
• Scalability: The provider ensures resource scaling based on user needs.

Examples: Google Workspace, Microsoft 365, Salesforce.

Advantages for the customer:

• Reduced infrastructure and software costs.
• Quick deployment and accessibility.
• Regular updates and new features.
• Access from any device and location.

Advantages for the provider:

• Stable revenue stream (subscription).
• Easier deployment and support.
• Centralized control over the software.

Disadvantages:

• Dependence on internet connection.
• Possible data security issues with the provider.
• Limited customization of the application.
• Dependence on the provider (vendor lock-in).