Sobre a vaga
Ищут Support Agent в сфере iGaming для поддержки игроков через чат и email, обработки KYC-проверок и эскалации VIP-вопросов. Работа удалённая, на полный день.
Responsibilities
- Communicate with players via chat and email
- Support KYC verification and document checks
- Process player requests and escalate VIP-related issues
- Monitor and manage platform requests in JIRA
- Ensure high-quality customer support and fast issue resolution
What we offer
- Remote work format
- Full-time employment
- Competitive compensation package
- Friendly and professional team
- 21 working days of vacation
Will be a plus
- Experience in iGaming
- Spanish knowledge