Informazioni sull'offerta
The role combines hands-on Business Analysis work on complex projects with ownership of BA standards, processes, team practices, and AI-assisted workflows. The specialist will lead discovery and requirements activities, resolve difficult stakeholder and delivery cases, and mentor analysts without relying on formal authority.
What you will do
- Lead discovery, requirements analysis, specification development, and solution alignment for selected projects.
- Resolve complex cases involving conflicting stakeholder interests, cross-team dependencies, disputed acceptance criteria, and difficult customer negotiations.
- Review BA workflows, identify recurring gaps, and turn improvements into practical standards, rules, and reusable practices.
- Identify root causes when a BA process is not followed or does not produce the expected result, and propose practical solutions.
- Adapt BA processes as the team moves towards specification-driven and AI-supported delivery.
- Participate in cross-unit discussions affecting feature scope, priorities, system compatibility, or multiple teams.
- Build and maintain working relationships across business, product, engineering, and adjacent systems.
- Help define when a BA can independently launch the development pipeline and when work should be handed over to an engineer.
- Provide recommendations on analyst allocation and rotation to improve knowledge sharing, team flexibility, and business continuity.
- Test and apply AI tools for discovery, complexity assessment, specification development, and requirements validation before introducing them to the team.
- Review AI-related rules, skills, and sub-agents created by other analysts using a PR-style review process.
- Maintain the shared repository of BA practices and keep it current, consistent, and useful.
- Mentor analysts, review specification gaps and acceptance issues, and provide practical training on BA methods and AI-assisted workflows.
- Identify repeated quality or standards issues, document the facts, and escalate them to the People Manager with a clear recommendation.
- Ensure that valuable findings and lessons learned become shared team knowledge.
What we are looking for
- Strong hands-on experience as a Senior or Lead Business Analyst in software or product development.
- Ability to lead complex discovery and requirements processes from initial need to implementation-ready specification.
- Experience resolving difficult stakeholder, customer, and cross-team disagreements.
- Strong understanding of software delivery, system dependencies, and the impact of requirements on engineering.
- Experience improving BA processes and turning improvements into working team standards.
We offer
- Full-time format.
- Worldwide location.
- Competitive compensation based on interview results.
- Opportunity to build a career in a fast-growing international travel company.
- Opportunity to work with advanced top-of-the-line software for travel management.
- Interesting and challenging tasks with a world-class team.
How to apply
- Send your CV to hr@firebirdtours.com.
About the company
The company is an international travel company developing software for travel management.