Informazioni sul posto vacante
The company is hiring a VIP Account Manager for a full-time office position in Limassol. The role focuses on personalized support, relationship building and retention of high-value iGaming players.
Main responsibilities
Act as the main point of contact for assigned high-value players.
Provide fast, professional and friendly support via chat, email, phone and messenger.
Consult players on games, bonuses, promotions and platform features.
Monitor player activity, identify needs and prevent potential churn.
Handle inquiries, complaints and special requests.
Maintain detailed player profiles and ensure an excellent VIP experience.
Additional advantages
French or German language skills.
Experience in conversion, multi-brand operations and cross-sales.
What the company offers
Full-time employment in a modern office in the heart of Limassol.
Official 5/2 schedule with weekends off.
Competitive salary and performance-based bonuses.
Young international team and comfortable working conditions.
Opportunity to grow inside a dynamically developing iGaming product.