Informazioni sull'offerta
The role combines hands-on Business Analysis work with ownership of BA standards, processes, team practices, and AI-assisted workflows. The specialist will lead complex discovery and requirements activities, resolve difficult cases, and mentor analysts without relying on formal authority.
What you will do
- Lead discovery, requirements analysis, specification development, and solution alignment for selected projects
- Personally resolve complex cases involving conflicting stakeholder interests, cross-team dependencies, disputed acceptance criteria, and difficult customer negotiations
- Review BA workflows, identify recurring gaps, and turn improvements into clear, practical standards, rules, and reusable practices
- Take ownership when a BA process is not followed or does not produce the expected result: identify the root cause and propose a practical solution
- Adapt BA processes as the team moves towards specification-driven and AI-supported delivery
- Participate in cross-unit discussions where decisions affect feature scope, priorities, system compatibility, or multiple teams
- Build and maintain strong working relationships across business, product, engineering, and adjacent systems
- Help define when a BA can independently launch the development pipeline and when work should be handed over to an engineer
- Provide recommendations on analyst allocation and rotation to improve knowledge sharing, team flexibility, and business continuity
- Test and apply AI tools for discovery, complexity assessment, specification development, and requirements validation before introducing them to the team
- Review AI-related rules, skills, and sub-agents created by other analysts using a PR-style review process
- Maintain the shared repository of BA practices and ensure it remains current, consistent, and useful
- Mentor analysts, review specification gaps and acceptance issues, and provide practical training on BA methods and AI-assisted workflows
- Identify repeated quality or standards issues, document the facts, and escalate them to the People Manager with a clear recommendation
- Ensure that valuable findings and lessons learned become shared team knowledge rather than remaining with individual analysts
What we are looking for
- Strong hands-on experience as a Senior or Lead Business Analyst in software or product development
- Proven ability to lead complex discovery and requirements processes from initial need to implementation-ready specification
- Experience resolving difficult stakeholder, customer, and cross-team disagreements
- Strong understanding of software delivery, system dependencies, and the impact of requirements on engineering
- Experience improving BA processes and turning improvements into working team standards
We offer
- Competitive compensation based on interview results
- Opportunity to build a stellar career in a fast-growing international travel company
- Opportunity to work with advanced top-of-the-line software for travel management
- Interesting, challenging tasks and a world-class team
- Location: world
- Format: full-time
About the company
The company is a fast-growing international travel company working with advanced software for travel management.
How to apply
Please send your CV to hr@firebirdtours.com