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Payward, the parent company of Kraken, is hiring a Site Reliability Engineer to operate and improve a shared telemetry platform for metrics, logs, traces, alerting, dashboards, and profiling.
Responsibilities
- Operate and improve the shared telemetry platform for metrics, logs, traces, alerting, dashboards, and profiling.
- Maintain metrics collection, long-term storage, querying, dashboards, and alerting using Prometheus-compatible systems and VictoriaMetrics/Grafana.
- Operate log pipelines and distributed tracing and profiling systems.
- Deploy and manage telemetry services with Terraform, Terragrunt, and container orchestration across environments.
- Troubleshoot missing data, slow queries, broken alerts, pipeline backpressure, and capacity issues.
- Build reusable configuration and automation for dashboards, alerts, and telemetry integrations.
- Participate in incident response and on-call, write runbooks, and improve platform reliability.
Compensation
- Compensation: $120k–$131k estimated.
Company
Payward, the parent company of Kraken, builds modern, globally accessible financial infrastructure to advance an open financial system. Kraken is a crypto platform offering spot trading, margin, futures, staking, and OTC services to individuals and institutions.