Par vakanci
Kraken is hiring a Product Manager for CRM to own technology, tooling, and workflow improvements supporting Sales, Revenue, and go-to-market organizations. The role focuses on Salesforce Sales Cloud, product roadmaps, requirements, CRM workflows, and stakeholder alignment.
Responsibilities
Own the CRM product roadmap and prioritize requests across stakeholder groups, teams, and business units.
Translate ambiguous business requests into scoped, actionable, and estimable requirements for technical delivery teams.
Write product requirements and specifications covering business context, user needs, expected outcomes, and acceptance criteria.
Partner with Engineering, Sales leadership, business operations teams, and end users.
Determine whether issues require product functionality, system configuration, integration changes, process improvements, or data remediation.
Investigate complex workflows, identify root causes, and communicate technical concepts and product trade-offs clearly.
Conditions
Full-time remote position available in Canada, Argentina, Brazil, Colombia, and Mexico.
Compensation is negotiable.
Company
Kraken is a crypto platform trusted by more than 10 million individuals and institutions worldwide.
Nice to have
- Experience with CRM integrations and workflows across system boundaries.
- Experience supporting or rationalizing multiple CRM or sales platforms.
- Salesforce Administrator certification or equivalent hands-on Salesforce experience.
- Experience with Attio, Outreach, Front, or similar platforms.
- Familiarity with Salesforce marketing automation and lead-generation workflows, including MCAE or Pardot.
- Experience in fintech, financial services, payments, crypto, or digital asset business models.
- Experience with complex B2B or institutional sales organizations.