Թափուր պաշտոնի մասին
MEDvidi is looking for an AI Product Analyst to evaluate, monitor, and improve Voice AI Agents interacting with patients. The role combines Product, AI, Engineering, and Operations and is fully remote with CET-overlapping working hours.
What you'll work on
- Analyze Voice AI Agents and conversational AI systems.
- Investigate hallucinations, inconsistencies, silent failures, and quality degradation.
- Analyze call transcripts, conversation logs, AI outputs, and operational datasets.
- Evaluate AI quality and measure reliability.
- Build monitoring frameworks and dashboards for AI performance.
- Detect quality shifts, anomalies, and emerging failure modes.
- Measure AI impact on patient experience, operations, and business outcomes.
- Partner with Product, Engineering, QA, and Operations teams.
Why join MEDvidi
- Work on a visible AI product inside the company.
- Analyze real Voice AI systems used by patients every day.
- Help shape the future of AI in healthcare.
- High ownership and direct impact on product decisions.
- Fully remote long-term B2B collaboration.
- Health insurance, wellness compensation, paid vacation and sick leave.
- Personalized English lessons via Preply.
MEDvidi
MEDvidi is a US-based AI-powered mental healthcare platform helping patients across 30+ states receive treatment for ADHD, anxiety, depression, and other mental health conditions.
Nice to have
- Experience with conversational AI or AI agents.
- Experience evaluating LLM outputs.
- Experience with AI quality metrics and evaluation frameworks.
- Experience working with ML pipelines or AI-powered products.