Թափուր պաշտոնի մասին
AI Engineer для разработки и масштабирования AI-решений для чатов и голосовых ботов в финтех-направлении. Работа предполагает интеграцию LLM, RAG, CRM и внутренних систем, а также анализ звонков и оптимизацию real-time сервисов.
Responsibilities
- Develop AI chat solutions using real customer data from CRM, history, and statuses
- Build and maintain RAG systems based on company knowledge bases
- Develop inbound and outbound voice AI bots
- Integrate AI solutions with CRM, ERP, APIs, and internal systems
- Implement dialogue logic based on business scripts and protocols
- Analyze calls through transcription, quality assessment, and script deviation detection
- Automate call center operations and improve agent efficiency
- Optimize latency and stability of AI solutions in real-time environments
- Work with large-scale call, chat, and customer history data
- Build and scale internal AI services
- Collaborate with backend and DevOps teams to integrate AI into products
Conditions
On-site work in Pathos.
Salary: $6000–8000.
Nice to have
- Experience building inbound or outbound voice bots
- Background in call centers, fintech, or collections
- Experience with WebRTC or streaming
- Experience with Docker or Kubernetes
- Experience in call analysis, including agent performance evaluation and script compliance